Upcoming Events

RECONVERGE:DEMO(lition) Business Model Extreme Makeover Coach

November 5-11, 2018

I will be part of a four-person team at Milwaukee Startup Week helping entrepreneurs perfect their investor pitch. We’ll use Guy Kawasaki’s 10-20-30 rule of PowerPoint, advanced storytelling techniques, and personal presentation skills for an “ethos, pathos, and logos” approach to impactful communication of disruptive and innovative business ideas.

Learn more.

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Aurelius Podcast

Here’s a radical question: Does the process of seeing from another’s point of view (core of empathy) start with learning how to see from someone else’s point of view?

I’ll be speaking with Zack Naylor, CEO of Aurelius, on his long-running podcast exploring the toughest questions in design, user-experience, and empathy.

Stay tuned for more information!

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Friction and Flooding: A Primer on the Brave New World of Information Manipulation
*Featured in Online Searcher Magazine’s September/October 2018 issue.

Author Jason Voiovich uses a children’s fairy tale to examine three forms of information manipulation—censorship, information friction, and information flooding— and compares techniques used in and outside the U.S. He also looks at the role info pros must play to mitigate its impact.

Read more on Online Searcher Magazine

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Information Management Lessons from China, Land of the Great Firewall

Testimonial:
“It was a very humanist perspective on a technical subject.”
—W.X. MinneBar session attendee

MINNEBAR13
Saturday, April 14, 2018
8:00 AM CDT

Location:
Best Buy Headquarters
7601 Penn Avenue
South Richfield, MN 55423

Register Here
Direct Link to My Session

All technical professionals need to know three things about the Chinese censorship effort: 1. It is not about censorship; the techniques are much more sophisticated than that. 2. It works spectacularly well in China. 3. Those same techniques work even better in the United States. In fact, projects you could be working on right now is likely being used to color the truth and manipulate opinion. Are you okay with that?

Takeaways:
1. Understand the foundational strategies of Chinese government information management: Information Friction and Information Flooding.
2. Review case studies of those strategies at work in the United States.
3. Explore the ethical implications for you as an technical professional.

Information Management Lessons from China: Their Relevance for YOU

AIIP 2018 ANNUAL CONFERENCE:
THRIVING IN THE NEW NORMAL
APRIL 19 – 22, 2018, MILLENNIUM HOTEL,
MINNEAPOLIS, MINNESOTA, USA

All information management professionals need to know three things about the Chinese censorship effort: 1. It is not about censorship; the techniques are much more sophisticated than that. 2. It works spectacularly well in China. 3. Those same techniques work even better in the United States. In fact, the information you are providing to your stakeholders right now is likely being used to color the truth and manipulate opinion. Are you okay with that?

Takeaways:
1. Understand the foundational strategies of Chinese government information management: Information Friction and Information Flooding.
2. Review case studies of those strategies at work in the United States.
3. Explore the ethical implications for you as an information management professional.

Register Now

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Information Management Lessons from Inside the Great Firewall

SLA 2018 Annual Conference
Saturday, June 9 – Wednesday, June 13
Baltimore Convention Center
Baltimore, Maryland, USA

Hardly a week goes by without a news story or commentary on censorship in China, but little is said about the techniques, strategies, or goals of China’s information management efforts—or how they compare to efforts by government and private entities in the United States. This session will review attempts to color the truth and manipulate opinion in both countries.

Takeaways:
1. Understand the foundational strategies of Chinese government information management.
2. Review case studies of those strategies at work in the United States.
3. Explore the ethical implications as an information management professional.

Register Now

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How manipulating access to information clouds the truth … and what you can do about it.

SLA Competitive Intelligence Division Webinar
Wednesday, June 27, 2018, 12:00-1:00 ET

Information professionals think of the truth as an absolute concept. Although we accept that we may never discover the full truth, we rest assured in our belief that a single, objective truth exists.

But what happens to our perception of that truth, and the path we use to discover it, when the way we access information shapes its interpretation? For decades, marketers used access methods to shape perceptions—specifically by making information just a little harder to get … or by hiding it in plain sight in a sea of other useless junk. Marketers are just beginning to come to their reckoning with the misuse of these methods (now that they are being used against them).

But marketers are not alone. Do you know the role information professionals play in shaping our perceptions of the truth? If access to information shapes it perception, what is your responsibility in conveying information? What can you learn from the mishaps of marketers?

In this webinar, Jason Voiovich names the “elephants in the room” concerning information access methods–Information Flooding and Information Friction—and shows you how they impact your job today.

Takeaways:

    Learn how Information Flooding and Information Friction deceive.
    Identify those examples in your own practices, in your company’s markets, or inside your own organization.
    Explore your responsibility to truth in an era of rampant manipulation.

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